Getting started

What happens next when you're thinking of working with me

First, I recommend an initial complimentary phone conversation, to explore what you are looking to get from coaching and how I might help - and when I can answer your questions and outline more how the process will work. You can also get a feel for whether I might be the right person for you

We might then have an exploratory coaching session, which will include an objective-setting process, to clarify your goals for coaching and which is very likely to be a great help in its own right

At that stage we agree a time and length of sessions, a suitable programme in line with your objectives, and other parameters for how we will work together

Some basics of how I work

Personal coaching

1. Structure: I usually design and agree packages with my clients depending on their needs, where they live and other factors. For example:
2. • Coaching by phone, usually 60 minutes per session, with e-mail support
   • Face-to-face meetings, usually at least 90 minutes each
   • At your venue 
3. Payment: payment is in advance by bank transfer or Paypal (Paypal has a credit card facility available). Use of Paypal is subject to Paypal's small transaction fee. 
4. Cancellation: a cancelled or postponed session is always payable for any reason, unless I can re-schedule it, if within 5 working days of the session. If I cancel, which is rare, I will refund any money paid in advance, or by agreement carry it forward to the next session
5. Confidentiality and other ethical matters: all work is strictly confidential. I work to the Association for Coaching code of ethics (see www.associationforcoaching.com )

Executive coaching

This has a different set of arrangements and fee structure, given the corporate nature of the work, the investment of time and travel and the usual involvement of stakeholders and a sponsor. This would include my visits to the organisation, initial meetings with stakeholders, exploratory work with the client and agreement by proposal. I usually discuss this in advance by phone with interested parties.

Contact me